Refund & Returns Policy

Effective Date: July 16, 2026

Thank you for choosing MySatelliteRadio.site.

We are committed to providing professional and reliable customer support services. Please read our Refund & Returns Policy carefully before purchasing or using our services.

Nature of Our Services

MySatelliteRadio.site provides independent third-party assistance related to satellite radio services, including subscription guidance, account assistance, activation support, troubleshooting, and customer support.

We do not sell or ship physical products.

Returns

As we do not sell physical goods, returns are not applicable.

Refund Eligibility

Refund requests may be considered under the following circumstances:

• You were charged more than once for the same service.
• A payment was processed due to a technical error.
• We are unable to provide the purchased service for reasons within our control.

Approved refunds will be processed using the original payment method whenever possible.

Non-Refundable Services

Refunds generally will not be provided in the following situations:

• The requested support service has already been provided.
• You no longer require the service after it has begun.
• You change your mind after purchasing the service.
• Incorrect information was provided by the customer.
• Issues beyond our control prevent completion of the requested outcome.

Cancellation

You may request cancellation before our support team begins working on your request.

Once assistance has started, cancellation requests may not be eligible for a refund.

Processing Time

If a refund is approved, it will generally be processed within 5–10 business days, depending on your payment provider or financial institution.

Chargebacks

If you believe you were charged incorrectly, please contact us before initiating a chargeback with your payment provider. We will make every reasonable effort to resolve the issue promptly.

Contact Us

For questions regarding this Refund & Returns Policy or to request a refund review, please contact us.

Website: MySatelliteRadio.site

Disclaimer

MySatelliteRadio.site is an independent third-party service provider offering assistance related to satellite radio services. We are not affiliated with, endorsed by, sponsored by, or authorized by Sirius XM Radio Inc. All trademarks, logos, brand names, and service marks belong to their respective owners and are used solely for descriptive purposes.